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EUCLID/discoverE Improving on Oct. 10th  

On October 10th, 2011 EUCLID will switch to ALEPH and our end users will see a new interface for both EUCLID and discoverE. This guide is to support staff who get questions from enduser.
Last Updated: Oct 20, 2011 URL: http://guides.main.library.emory.edu/BetterWaytoSEARCH Print Guide

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Reporting Issues

Please continue to report discoverE/EUCLID problems and issues using this form https://docs.google.com/spreadsheet/viewform?formkey=dEVEQTFPcmZJZmdtelotVlRRSVFmaUE6MQ


Don't worry too much about duplication, but you can check status here (notice the new TABS along the bottom)

Also, please encourage your users to give feedback via the support & feedback button in discoverE or the link below:
http://emory.uservoice.com/knowledgebase
(these comments are also being added to the status spreadsheet)

TABS: Backend-Issues (default), User Interface Issues, Pending Data Cleanup Projects, Enhancement Requests, RESOLVED

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Here is the link to the Status Updates for Aleph problems that have been reported thus far: https://docs.google.com/spreadsheet/ccc?key=0AqX-ORf7roASdEVEQTFPcmZJZmdtelotVlRRSVFmaUE&hl=en_US#gid=0 (This link is also on staffweb under Aleph Staff Training.)

Here's the form https://docs.google.com/spreadsheet/viewform?formkey=dEVEQTFPcmZJZmdtelotVlRRSVFmaUE6MQ


 

Suggest FAQs for Support and Feedback Button

HOW CAN I HELP?  An integrated feedback feature gives you a voice in the evolution of discoverE.

Encourage your users to use these software to ask questions or give feedback.   Contact Sean Lind if you have suggestions for the FAQ

http://emory.uservoice.com/knowledgebase


 

Last Minute reminders

For current updates the project web page ( http://web.library.emory.edu/conduct-research/discovere/search-improvements ) and staffweb (http://staffweb.library.emory.edu/)

Woodrtuff's Library Blog will also be used to highlight what's new

Workflows circulation will be going offline starting at 6pm on Thursday, Oct 6th.   Aleph will be coming up at 10am Monday.  Final circulation-related loads to ExLibris will be happening during the downtime.

Patrons will not be able to request items, renew items, and check their account information while circulation is offline.  The OPAC will still be available for searching.

Offline circulation will be available at all circulation desks Thursday 6pm to Monday at 10am.  The self check machines (Woodruff and Chem) will be down until they are reconfigured next week.

Email accounts with the @libcat1.cc.emory.edu domain will be changing over to a new @mail.library.emory.edu domain on Monday morning.  78888 will assist with Thunderbird configuration if needed.  Oliver is changing the hours handouts and I will update web pages as needed.

 

About this project

euclid-discovere-changing

Opportunity (Library Staff SPEAK):

Emory University Libraries are presently using an Emory-hosted instance of the SirsiDynix Symphony ILS. We have an opportunity to simultaneously improve core systems integration (and therefore ultimately the end-user experience), streamline support operations (and therefore operational costs), and save money (in reduced licensing fees), by migrating our ILS to a hosted instance of the Ex Libris Aleph ILS, as we have migrated related systems (SFX and Primo) to Ex Libris hosted instances.

Opportunity (end-user SPEAK):

Emory University Libraries are changing discoverE and EUCLID to improve searching and save you time.  The look of both discoverE and EUCLID will change on October 10, 2011 during Fall break, but the basic functions will remain the same.

Faster Search   ♦   Fewer clicks   ♦    More Material ♦

10/10 is the "go live" date but our improvments are an iterative process; we will seek your input on a continuous basis as we move forward enhancing our search and discovery tools. 

 

TEST OPAC and new discoverE

Test EUCLID front end here

Test the new look of discoverE with ALEPH data here

 

Feel free to USE/reuse GRAPHICS....

euclid-discovere-changing

Please add call-outs to your library's home page (in DRUPAL these are listed as ALEPH SEARCH and ALEPH FIND).  

You can also share the discoverE mock-up

Please contact Oliver Smith (rosmith@emory.edu) or Kim Collins (kcolli2@emory) if you need these images in other formats.

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